Mariangela Clerici – Medium

Mariangela Clerici

Mariangela Clerici

Designing a digital strategy

How we applied Service Design to outline a digital channel strategy for the public sector.

4 min readMar 22, 2020

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Designing a digital strategy

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Mariangela Clerici

Co-creating a new portal for the public sector together with users and backstage.

A good example of why you can’t design a new interface if you are not willing to also change the service from the inside.

4 min readMar 22, 2020

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Co-creating a new portal for the public sector together with users and backstage.

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Mariangela Clerici

Design driven change management: how we introduced a new tool with the help of Service Design

Are you planning to introduce a new tool to your company? Read how me and my team did it with the help of Service Design and UX…

4 min readMar 21, 2020

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Design driven change management: how we introduced a new tool with the help of Service Design

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Mariangela Clerici
in
UX Station

Rethinking an application against food waste and pro sustainability

PROJECT WORK — SERVICE DESIGN CONCEPT

9 min readDec 30, 2018

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Rethinking an application against food waste and pro sustainability

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Mariangela Clerici

Design sprints for Smart Home box

The importance of a value proposition.

4 min readAug 26, 2018

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Design sprints for Smart Home box

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Mariangela Clerici

Cultural probes for high confidentiality workplace

and quick design tips…

5 min readAug 26, 2018

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Cultural probes for high confidentiality workplace

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Mariangela Clerici

Participatory reporting platform for employees

SERVICE DESIGN MASTER — USER RESEARCH & CONCEPT GENERATION Iren is one of the largest multi utility companies in Italy. They produce and…

6 min readMar 4, 2018

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Participatory reporting platform for employees

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Mariangela Clerici

An IoT Gym for Nike

SERVICE DESIGN MASTER — IoT IoT is fascinating. Trivial but true. I had big expectation for this pill within the Service Design Master…

5 min readFeb 14, 2018

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An IoT Gym for Nike

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Mariangela Clerici

A customized path inside Eataly Smeraldo

SERVICE DESIGN MASTER— USER RESEARCH Four weeks after the Master in Service Design started, we were ready (were we?) for our first workshop…

5 min readFeb 4, 2018

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A customized path inside Eataly Smeraldo

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Mariangela Clerici

A collaborative energy provider

SERVICE DESIGN MASTER— INTERACTION DESIGN With new technologies and an increasing awareness of how interactions can significantly change…

5 min readFeb 3, 2018

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A collaborative energy provider

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Mariangela Clerici

Mariangela Clerici

Curious, optimist and passionate Service Designer who navigates personal & job life with empathy, observation, analysis and creativity.

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